2 Targeted Questions Writing Service Australia

Professionally Written Responses for Government Job Applications

Our 2 targeted questions writing service is designed for applicants who need to answer two specific questions as part of an Australian government or public-sector job application.

Targeted questions are used to assess how your experience, capabilities and achievements match the requirements of an advertised position. Strong responses should answer each question directly, provide relevant evidence and clearly explain your individual contribution.

Resumes To You will prepare two tailored and evidence-based responses using information from your genuine employment, education, volunteering, self-employment or community experience.

What Are Targeted Questions?

Targeted questions are specific application questions designed to assess one or more capabilities required for a role.

Depending on the employer, they may also be described as:

• Capability questions
• Behavioural questions
• Application questions
• Role-specific questions
• Selection criteria questions
• Focus capability questions
• Suitability questions
• Essential requirement questions
• Claims against the position

Targeted questions often ask you to describe a specific situation or explain how you have demonstrated a particular capability.

Examples may include:

• Describe a time you provided excellent customer service.
• Give an example of how you managed competing priorities.
• Tell us about a situation where you worked collaboratively.
• Explain how you influenced a difficult stakeholder.
• Describe a project you successfully delivered.
• Provide an example of how you solved a complex problem.
• Explain how you managed risk or compliance.
• Describe a time you demonstrated leadership.

The exact wording, format and response limit will vary between vacancies.

Who Is This Service For?

This targeted-question writing package may suit applicants applying to:

• Australian Government departments and agencies
• NSW Government departments and agencies
• Other state and territory government organisations
• Local councils
• Public hospitals and health services
• Universities
• TAFE organisations
• Schools and educational institutions
• Emergency services
• Regulatory authorities
• Public-sector corporations
• Community and not-for-profit organisations
• Other employers requesting two formal written responses

It is suitable for:

• First-time government applicants
• Existing public-sector employees
• Private-sector applicants moving into government
• Graduates and entry-level job seekers
• Career changers
• Contractors seeking permanent roles
• Applicants seeking promotion
• Employees applying for higher duties
• Talent-pool and merit-pool applicants
• Expression-of-interest applicants
• Professionals returning to the workforce

What Is Included?

Your two-question targeted response package includes:

• Two individually written responses
• Review of one job advertisement
• Review of the relevant position description
• Review of the applicant information pack, where supplied
• Identification of the key role requirements
• Alignment with relevant capabilities
• Selection of suitable examples from your experience
• Evidence-based and achievement-focused content
• STAR-style response structure where appropriate
• Compliance with supplied word or character limits
• Relevant government and role-specific terminology
• Clear and professional Australian English
• Editable Microsoft Word format
• PDF version available upon request
• An opportunity to review the first draft
• Reasonable revisions based on the information originally supplied

The responses will be written specifically for one advertised position.

We do not simply copy generic examples or replace the employer and job title in a standard template.

Two Responses for One Advertised Position

This product includes responses to up to two targeted questions for one job application.

Both responses will be aligned with the same advertised position.

Applications for different roles may require separately tailored answers, even when the questions appear similar. The required capability level, responsibilities and organisational context may differ between vacancies.

A substantially different version for another position may require a separate purchase or quotation.

Evidence-Based Targeted Responses

Government recruitment panels generally look for evidence rather than broad claims.

Statements such as the following provide limited evidence on their own:

• “I have excellent communication skills.”
• “I am highly organised.”
• “I work well in a team.”
• “I provide outstanding customer service.”
• “I am an effective leader.”

A stronger response explains:

• The situation or challenge
• Your responsibility
• What you needed to achieve
• The actions you personally took
• The stakeholders involved
• How you managed difficulties
• The result achieved
• How the example relates to the position

Where possible, measurable outcomes will be incorporated.

These may include:

• Reduced processing times
• Improved customer satisfaction
• Fewer complaints or errors
• Successful project delivery
• Improved compliance
• Time or cost savings
• Increased participation
• Better stakeholder relationships
• Improved team performance
• Increased productivity
• Improved reporting or data quality
• Reduced operational risk
• Achievement of service targets
• Successful implementation of a new process
• Positive feedback or recognition

Using the STAR Method

Where appropriate, responses may use elements of the STAR method:

Situation: The context, issue or challenge.

Task: Your responsibility or required outcome.

Action: The specific actions you personally took.

Result: The outcome, improvement or benefit achieved.

The final responses will not necessarily display separate STAR headings.

This structure may instead be incorporated naturally so each answer reads as a professional and persuasive application response.

Focused on Your Individual Contribution

Recruitment panels need to understand what you personally contributed.

A response that repeatedly states “we completed the project” or “the team achieved the outcome” may not clearly demonstrate your individual capability.

Your responses will aim to explain:

• What responsibility you held
• What actions you initiated
• What decisions you made
• How you communicated with others
• How you managed priorities
• How you resolved problems
• What documents, advice or services you produced
• How you managed risk
• What result came from your actions

Teamwork may remain an important part of the example, but your personal contribution should be clear.

Tailored to the Position Description

Your two targeted-question responses will be aligned with the advertised position.

Your writer will consider:

• The purpose of the role
• Key duties and responsibilities
• Essential requirements
• Focus capabilities
• Technical or professional knowledge
• Stakeholder relationships
• Customer-service expectations
• Leadership requirements
• Classification or grade
• Organisational priorities
• Mandatory qualifications
• Required licences or checks
• The language used throughout the advertisement

Relevant terminology will be incorporated naturally without making the responses repetitive or difficult to read.

Support for NSW Government Applications

NSW Government applications often require candidates to respond to two targeted questions.

These questions may assess your ability to:

• Deliver customer service
• Communicate effectively
• Work collaboratively
• Plan and prioritise
• Demonstrate accountability
• Solve problems
• Use technology
• Manage projects
• Influence stakeholders
• Lead employees
• Support government services
• Apply policies and procedures

Where relevant, your responses can be aligned with the focus capabilities and behavioural indicators identified in the role description.

The specific instructions supplied with the vacancy will always take priority.

Support for Australian Government Applications

Australian Government departments and agencies may request targeted or behavioural questions as part of the application process.

Depending on the position, the questions may assess your ability to:

• Deliver results
• Build productive working relationships
• Communicate clearly
• Apply sound judgement
• Manage competing priorities
• Provide advice
• Support policy or program delivery
• Engage stakeholders
• Manage risk
• Lead teams or projects
• Interpret legislation or procedures
• Demonstrate integrity and professionalism

Your responses will be aligned with the advertised role and classification while remaining accurate to your genuine experience.

Support for Local Council Applications

Local council applications may include targeted questions relating to:

• Community engagement
• Customer service
• Administration
• Regulatory compliance
• Project coordination
• Civil works
• Planning and development
• Records management
• Waste and environmental services
• Parks and recreation
• Governance
• Financial administration
• Workplace health and safety
• Technical knowledge
• Local government experience

Your responses will be tailored to the specific council position and based on the evidence you provide.

Support for Healthcare and Education Applications

Public hospitals, health services, universities and educational organisations may also request targeted responses.

Questions may assess experience involving:

• Patient or student support
• Professional communication
• Confidentiality
• Recordkeeping
• Stakeholder engagement
• Teamwork
• Safety and risk
• Research and analysis
• Administration
• Service delivery
• Cultural awareness
• Professional standards
• Planning and coordination
• Policy and procedure compliance

The content will be tailored to the organisation, position requirements and examples you provide.

Suitable for First-Time Government Applicants

Private-sector and community-sector applicants often have relevant experience but may be unfamiliar with government application requirements.

Your previous experience may demonstrate capabilities involving:

• Customer and client service
• Administration
• Stakeholder engagement
• Project coordination
• Compliance
• Reporting
• Written communication
• Teamwork
• Problem-solving
• Risk management
• Leadership
• Policy or procedure implementation
• Managing confidential information
• Planning and organisation
• Quality assurance
• Service improvement

Your writer will connect these transferable capabilities with the requirements of the advertised government role.

Suitable for Existing Government Employees

This service can also support existing government employees applying for:

• Promotion
• Transfers
• Higher duties
• Temporary roles
• Expressions of interest
• Talent pools
• Merit pools
• Permanent appointments
• Different departments or agencies
• Team leader or management positions

Your responses may highlight increased responsibility, complex work, broader stakeholder engagement and readiness to perform at the target level.

Meeting Word and Character Limits

Targeted questions frequently have strict word or character limits.

Your responses will be prepared according to the limits contained in the:

• Job advertisement
• Position description
• Applicant information pack
• Recruitment portal
• Application instructions

When no limit is supplied, the responses will be developed at an appropriate length based on:

• The complexity of each question
• The seniority of the position
• The evidence available
• The application format
• The number of capabilities assessed
• Any overall page limit

Please provide the complete application instructions so the correct length and format can be followed.

Our Targeted-Question Writing Process

1. Place Your Order

Purchase the 2 Targeted Questions Writing Service through the Resumes To You website.

2. Send the Application Documents

Please provide:

• The complete job advertisement
• Position description
• Applicant information pack
• The exact two targeted questions
• Required word or character limits
• Your current resume
• The application closing date
• Any existing draft responses
• Relevant workplace examples
• Measurable career achievements

Downloaded copies of the advertisement and position description are recommended because online listings may become unavailable after the closing date.

3. Provide Relevant Examples

Your writer may require additional information about situations demonstrating the assessed capabilities.

Helpful details include:

• What happened
• What responsibility you held
• What you needed to achieve
• The actions you personally took
• Who was involved
• Challenges you addressed
• The result achieved
• Measurable outcomes
• Feedback or recognition
• What you learned

Specific and accurate information allows stronger and more credible responses to be developed.

4. Application Analysis and Writing

Your writer will review the position requirements, identify the strongest available examples and prepare two tailored responses.

Each answer will:

• Address the question directly
• Demonstrate relevant capabilities
• Explain your individual contribution
• Include evidence and outcomes
• Align with the advertised role
• Follow the required word or character limit

5. Receive Your First Draft

Your first draft will generally be emailed in editable Microsoft Word format.

A PDF version can also be supplied upon request.

For accurate formatting and word counts, we recommend opening and reviewing the document in Microsoft Word on a desktop or laptop computer rather than on a mobile device.

6. Review and Provide Feedback

You will be asked to review both responses carefully and confirm that:

• The information is accurate
• The examples reflect your genuine experience
• Your personal contribution is correctly described
• Achievements and results are supportable
• Employment details are correct
• No important information is missing
• The responses meet the application instructions

The first version is a draft, and your feedback is an important part of finalising the application.

7. Revisions and Final Document

Once your feedback and clarification have been received, reasonable revisions are generally completed within 48 hours.

Revision timeframes are subject to current bookings, the application closing date and the extent of the requested changes.

Your completed targeted responses will then be emailed to you ready for submission.

Standard Turnaround Time

Targeted-question responses are generally prepared within three to seven business days.

The timeframe begins once your order and all required information have been received.

Government applications often have strict closing dates, so please provide the complete application documents as early as possible.

Express Targeted-Question Writing Service

An express service may be available for an additional $99 fee.

The express service provides a first draft within approximately 24 to 48 hours after your order and all required information have been received.

Express bookings are subject to writer availability, the complexity of the questions and the application deadline.

Please contact Resumes To You before ordering to confirm that your required timeframe can be accommodated.

Accuracy and Authenticity

Your targeted responses must accurately represent your experience.

Resumes To You will strengthen the wording, structure and presentation of the information you provide, but we will not:

• Invent employment experience
• Fabricate workplace examples
• Create false achievements
• Add responsibilities you have not performed
• Create false qualifications
• Misrepresent licences, citizenship or security clearances
• Claim results you cannot support
• Guarantee an interview or employment outcome

You remain responsible for reviewing the completed responses, confirming their accuracy and submitting the application before the closing time.

What Is Not Included?

Unless purchased separately, this package does not include:

• Resume writing or rewriting
• Cover letter writing
• LinkedIn profile writing
• Responses to more than two questions
• An APS two-page response
• A statement of claims
• A suitability statement
• Another version for a separate role
• Interview coaching
• Referee reports
• Submission of the application
• Access to your recruitment account
• Completion of online application forms

Additional resume and government application services can be purchased separately where required.

Why Choose Resumes To You?

Resumes To You provides professional resume and government application writing services throughout Australia.

Your two targeted responses will be:

• Individually written for the advertised position
• Based on your genuine experience
• Aligned with the role requirements
• Focused on evidence and outcomes
• Written in professional Australian English
• Structured for clarity
• Prepared according to the application instructions
• Supplied in an editable format
• Reviewed using your feedback
• Designed to present a credible case for your suitability

The goal is to help the recruitment panel understand how your experience, capabilities and achievements relate to the advertised position.

Frequently Asked Questions

What does this package include?

The package includes up to two professionally written targeted-question responses for one advertised position.

Is this service only for NSW Government applications?

No. It can support Australian Government, state government, local council, healthcare, education and other public-sector applications requiring two written responses.

Does the package include a resume?

No. Resume writing or rewriting is not included unless purchased separately.

Does the package include a cover letter?

No. Cover letter writing is not included unless purchased separately.

Can you help first-time government applicants?

Yes. Private-sector, community-sector, education, volunteer and self-employment experience may provide relevant evidence for a government application.

Can you help existing government employees?

Yes. The service can support promotion, transfer, higher duties, expression-of-interest, talent-pool and permanent-position applications.

Do you use the STAR method?

STAR-style structure may be used where appropriate to explain the situation, your actions and the result.

The final responses may incorporate STAR naturally rather than displaying separate headings.

Can you work from my existing draft responses?

Yes. Existing answers can be reviewed, restructured and rewritten to improve relevance, evidence, clarity and alignment with the position.

Can you prepare the responses using only my resume?

Your resume may contain useful information, but additional details and examples are often required to create strong evidence-based responses.

Workplace examples or achievements will not be invented.

Will the responses meet the word limits?

The responses will be written according to the word or character limits supplied in the application instructions.

What happens when there is only one question?

This package covers up to two targeted questions for one advertised position.

What happens when there are more than two questions?

Additional responses may need to be purchased or quoted separately.

Can I use the responses for several jobs?

The responses should be reviewed and tailored for each position.

Different roles may assess different capabilities, responsibilities and levels of experience.

Do you guarantee an interview?

No professional writing service can guarantee an interview, talent-pool placement, merit listing or employment offer.

Recruitment outcomes depend on the evidence supplied, applicant field, assessment process and employer decisions.

How long will the responses take?

The standard turnaround is generally three to seven business days.

An express 24-to-48-hour service may be available for an additional $99, subject to availability.

Can I request changes?

Yes. You will have an opportunity to review the first draft and request reasonable revisions based on the information originally supplied.

Strengthen Your Government Job Application

Your targeted-question responses should provide clear evidence of your capabilities and connect your experience directly with the advertised position.

Order your 2 Targeted Questions Writing Service today and receive two professionally written, evidence-based responses tailored to your government or public-sector job application.