- About the Website
- Welcome to resumestoyou.com.au (the ‘ Website ‘). The Website provides you with an opportunity to browse and purchase various products and services are available through the Website (the ‘Services‘). The Website is a platform where you can access the Services and other the content on the Website.
- The Website is operated by Resumes To You (ABN 43909756611). Access to and use of the Website, or any of its associated products or the Services, is provided by Resumes To Please read these terms and conditions (the ‘Terms ‘) carefully. By using, browsing and/or reading the Website, this signifies to us that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
- Resumes To You reserves the right to review and change any of the Terms by updating this page at any time at its sole discretion with or without notice to you. Any changes to the Terms take immediate effect from the date of their publication. Before you continue to use the Website, we recommend you keep a copy of the Terms for your
2. Acceptance of the Terms
You accept the Terms by using the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Resumes To You in the user interface.
3. Registration to use the Services
- In order to access the Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
- Email address
- Mailing address
- Telephone number
- Employment History, References, Education History, Career Documentation
- You warrant that any information you give to Resumes To You in the course of completing the registration process will always be accurate, correct and up to date.
- Once you have completed the registration process, you will be a registered customer of the Website (‘ Customer /Client ‘) and agree to be bound by the As a Member you will be granted immediate access to the Services.
- You may not use the Services and may not accept the Terms if:
- you are not 18 years of age; or
- you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.
4. Your obligations as a Customer
- As a customer, you agree to comply with the following:
You may use the Services only for purposes that are permitted by:
- the Terms;
- any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
- you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;
- any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Resumes To You of any unauthorised use of your password or email address or any breach of security of which you have become aware;
- access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Resumes To You providing the Services;
- you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of customers by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
- you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by Resumes To You for any illegal or unauthorised use of the Website; and
- you acknowledge and agree that any automated use of the Website or its Services is
5. Purchase of Services, products and Returns Policy
- In using the Services to make purchase any service or product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the ‘Purchase Price‘).
- Following payment of the Purchase Price being confirmed by Resumes To You, you will be issued with a receipt to confirm that the payment has been received and Resumes To You may record your purchase details for future
- Resumes To You may, at their sole discretion, provide a refund within 7 days Here at Resumes To You, our number one priority is to provide you with our online commitment – excellent service, resume, cover letter and other forms of career development tools. All listed and purchased fees for our products and any prepared or written documentation as per this website are non-refundable as we create and provide customised documentation for each client. Many hours of time, information gathering, wording and editing are spent working on each and every project undertaken and prompt responses to questions via email are required by each client to complete each project within the time frame stated on our website.
- If you have purchased our services (non-payment directly to Resumes To You) through a 3rd party or another website, Resumes To You refund policy does not apply and customers seeking a refund MUST contact the seller (3rd Party)for a refund or assistance.
- Cancellation Policy. When your resume information is sent to our career consultants and Resumes To You, we will review the information sent within the same day or 24 hours of receiving the documentation and are likely to commence preparations immediately. Resume writing sometimes needs to be done with a sense of urgency, as our clients/customers may have an interview or job application they need to attend to ASAP and we accommodate this in every way possible for clients/customers.
- In the event that a client/customer wishes to cancel a resume writing service, the client/customer would need to cancel within 1 hour of sending through the resume information or purchase of our services through our website to receive a full refund. After this time, it is likely that a professional resume writing team has been engaged to commence work on the CV or resume. To cancel a resume writing service, the client/customer must call our offices on 1300 761626 and speak directly with the career consultant who initially organised the resume to be done via email or phone.
- If the client/customer cancels or requests a refund, and work has already begun on the resume or after drafts have been delivered, the client will be charged the minimum payment (cancellation fee) of $100.00 and be refunded the difference.
- Failure to Complete the Questionnaire– Creating your new career documents is a collaborative exercise where we require our clients / customers to complete our tailored online questionnaire that gains a deeper insight into relevant experience, skills and knowledge. We also work with our clients other documentation (job descriptions and old or current resumes) This online questionnaire is individually customised and is done after extensive research has been conducted into how we need to pitch the client as the ideal candidate for the particular positions they wish apply for. If a client/customer chooses not to complete the questionnaire, the process will be terminated at this stage and the client will receive 50% of the funds back into their bank account.
- Once payment has been processed, you acknowledge and accept our terms and conditions of sale along with our website terms and conditions.
11. Copyright and Intellectual Property
- The Website, the Services and all of the related products of Resumes To You are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the ‘Content‘) are owned or controlled for these purposes and are reserved by Resumes To You or its contributors.
- Resumes To You retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:
- the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of Resumes To You; or
- the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or
- a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
- You may not, without the prior written permission of Resumes To You and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party contact for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re- use or are in the public
13. General Disclaimer
- You acknowledge that Resumes To You does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the products or Services other than provided for pursuant to these
- For the avoidance of doubt, you acknowledge that due to the many factors that contribute to whether you will be short-listed for a role or potential role after engaging our Services, Resumes To You in no way whatsoever provide any guarantee or warranty that you will be offered an interview or secure any employment position as a result of engaging our Services.
- You further acknowledge that any report or document provided by you to Resumes To You as part of your engagement of our Services is based solely on information provided by you and you acknowledge that we cannot verify the accuracy or truthfulness of any document, response or information provided by you to us.
- Resumes To You will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the
- Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or
- Subject to this clause, and to the extent permitted by law:
- all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and
- Resumes To You we will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or
- Use of the Website, the Services, and any of the products of Resumes To You is at your own risk. Everything on Website, the Services, and the products of Resumes To You, are provided to you on an “as is” and “as available” basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Resumes To You make any express or implied representation or warranty about its Content or any products or Services (including the products or Purchase Services of Resumes To You) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
- failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
- the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
- costs incurred as a result of you using the Website, the Services or any of the products;
- the Content or operation in respect to links which are provided for the User’s convenience;
- any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
- any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such
14. Limitation of Liability
- Resumes To You’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase, then the total liability of Resumes To You is the resupply of information or Services to
- You expressly understand and agree that Resumes To You, its affiliates, employees, agents, contributors, third party content providers and licensors
shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
- Resumes To You is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Services, whether posted or caused by users of the website of Resumes To You, by third parties or by any of the Services offered by Resumes To
15. Termination of Contract The Terms will continue to apply until terminated by either you or by Resumes To You as set out
- If you want to terminate the Terms, you may do so by:
- notifying Resumes To You at any time; and
- closing your accounts for all of the Services which you use, where Resumes To You has made this option available to
Your notice should be sent, in writing, to Resumes To You via the ‘Contact Us’ link on our homepage.
- Resumes To You may at any time, terminate the Terms with you if:
- you have breached any provision of the Terms or intend to breach any provision;
- Resumes To You is required to do so by law;
- the partner with whom Resumes To You offered the Services to you has terminated its relationship with Resumes To You or ceased to offer the Services to you;
- Resumes To You is transitioning to no longer providing the Services to Users in the country in which you are resident or from which you use the service; or
- the provision of the Services to you by Resumes To You is, in the opinion of Resumes To You, no longer commercially
- Subject to local applicable laws, Resumes To You reserves the right to discontinue or cancel your services to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Resumes To You’s name or reputation or violates the rights of those of another
- When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Resumes To You have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.
- You agree to indemnify Resumes To You, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
- all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
- any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
- any breach of the 13. Dispute Resolution
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
A party to the Terms claiming a dispute (‘ Dispute ‘) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
On receipt of that notice (‘ Notice ‘) by that other party, the parties to the Terms (‘ Par ties ‘) must:
- Within 7 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
- If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Conflict Resolution Service or his or her nominee;
- The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
- The mediation will be held in Sydney,
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.
- Termination of Mediation:
If 2 weeks have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
14. Venue and Jurisdiction
The Services offered by Resumes To You is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
15. Governing Law
The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
16. Independent Legal Advice
Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Terms shall remain in force.