Why should I use a professional resume service?

We all have our own unique talents and desire to make a great first impression. When a pipe breaks we call a plumber. When we need legal advice we find a lawyer. We get results saving us a lot of trial and error, time and money. Sure, you can buy a resume computer program or read books on how to write your own resume. Every program and every book has its own slant and advice. How do you know what to accept and what to reject? We as professional resume writers know what works and what doesn’t.

To get that job you want takes a carefully thought out strategy to position you above your competition.  A professional resume writer knows how to target your resume to achieve maximum results emphasising your unique talents, achievements and accomplishments. We understand and know what to include and what to exclude in a resume. We understand what is current in all industries and fields. What was acceptable ten years ago was not acceptable five years ago; and what was the norm five years ago is not the norm today. Resume preparation is an ever-changing field.

Once the resume is completed, a professional career-marketing company such as RESUMES TO YOU knows what avenues to use to effectively market you. It may be assisting you with an online profile such as LinkedIn, contacting specific recruiters and/or networking. It may be developing a compelling cover letter to respond to an ad in a newspaper. Our knowledge and resources are endless – we take you by the hand to expedite your job search that encompasses far more than just writing a resume. We are true resume professionals who are dedicated to the field of jobseeker marketing.


What is the RESUMES TO YOU procedure?

You commence by emailing ([email protected]) us your existing resume together with an advertisement or link that is indicative of your target position. We will call or email you with an assessment and exact quotation (see our resume packages online for pricing). If you do not have an existing resume, please request and/ or complete our questionnaire detailing your work history, education, referees etc. We then review the information that you have provided and communicate with you regarding any further information required and to ask you questions regarding your career objectives and positions of interest.


What is the expected turnaround time for a resume?

We generally prepare resumes in 2-7 working days, by mutual agreement between the client and resume writer. If you require an express service, we charge a $79 fee to produce your documents within 24 to 48 hours from ordering and upon client request – perfect for that all important job application that closes tomorrow!

Once you have received a draft in Word and/ or PDF format, you are required to review the documents and provide any comments or feedback for editing. Once your feedback and clarification has been is received, the changes are generally made within 24 to 48 hours (subject to bookings) and emailed back to you as final documents – ready to use.

Do I need more than one resume if I am applying for various types of jobs?

This really depends on how different the positions of interest and industries are. Your resume writer can certainly prepare 2 or 3 different versions if needed (fees apply) This is often useful for graduates who require a full-career CV and a CV for part-time employment. If you are pursuing opportunities within the same industry and job sector, then you should be able to use the same resume, just adjusting your cover letter for each application according to the position requirements.

If I need more than one resume version, do I receive a discount?

Absolutely! All our resumes packages include 1 resume and 1 cover letter, however it is only $110 extra to upgrade which includes 2 resume versions and 2 individually tailored cover letters. We have packages to create easy-ordering and simplicity for clients however if your needs are ‘out of the box’ our team will happily custom quote your project!

I Just need Selection Criteria Happy with your Resume?

We would be pleased to assist you. A government selection criteria response only is priced from $180.00 for the first 4 questions and $28.00 per additional question  inc. GST. depending on the level of project and complexity – We spend around 4+ hours wording the responses for your application, spending additional time discussing the project with you via the phone or email with you, and also any changes that we need to make once you have received the finished draft via email. If you require several + selection criteria responses, ask us about bulk discounts, we are most happy to provide flexible payment and price options that suit your needs and budget.

I am really busy can you prepare my resume without a face to face appointment?

Most certainly! Our teams have been preparing resumes long distance/remotely for more than 6 years. To assist us in the accurate and efficient gathering of your pertinent information, we utilise a questionnaire, together with a thorough phone consultation if needed with you at a time that suits you (available 8.30am to 6.30pm Mon – Fri & Sat 9.30am to 5.00pm & Sun 10.00am to 4.00pm ).We also request that clients email through any existing documents such as an old or current resume, references, job descriptions, certificates and job advertisements. A majority of the process is co-ordinated efficiently via email. We are available 24/7 on email and have a very fast turnaround time on email requests.

Do you specialise in my field or industry of interest?

With years of solid experience assisting over 4,000 clients, our resume writers have assisted jobseekers across all industries, job sectors and at all levels from school leavers to CEOs.  RESUMES TO YOU has prepared resumes for Sales and Marketing Professionals, IT Consultants, Lawyers, Nurses, Emergency Service Personnel, Teachers,Administration Assistants, Company Directors, Tradespeople, Professional Sportspeople, Actors, Fashion Designers, Graphic Artists, Town Planners, General Managers and many more. Our objective is to write an effective resume that sells your strengths and attributes, showcasing your skills and experience regardless of industry.

What are your fees based on?

Resume writing is labour intensive, taking our resume writers anywhere from two to six hours to complete a resume project, not including client consultation via email or phone time. There is a great deal of internet research and strategising involved in the development of a resume as well as the specialised expertise that RESUMES TO YOU has which is reflected in our prices. The knowledge our skilled personnel impart in each and every project, has taken many years to perfect.

What methods of payment are available? 

Our experienced team members are on standby to help you select the right product for you 7 days a week. Once you have chosen your package/service you can proceed to the checkout and make a secure payment through PayPal by using Visa or MasterCard. Upon receipt we will send you a Tax Invoice for your records.(Don’t panic if you do not have a PayPal account we are more than happy to accommodate you and email our business banking details to you for a direct transfer).

Please review our privacy statement/website terms and conditions and refund policy. Once payment has been processed, you acknowledge and accept our terms and conditions of sale along with our website terms and conditions.

But I have a problem to overcome or a special need? We have worked with many clients who face challenges in their job search, some of which include:

  • Immigrants
  • Graduates
  • Career Change
  • Mature Job Seekers
  • Return to Work
  • Employment Gaps
  • Defence to Civilian
  • Redundancy and Termination
  • Long Term Unemployment
  • Relocation

Our career specialists will work with you to understand your situation and discuss strategies for success.

Resumes To You Refund Policy

Here at Resumes To You, our number one priority is to provide you with our online commitment – excellent service, resume, cover letter and other forms of career development tools. All listed and purchased fees for our products and any prepared or written documentation as per this website are non-refundable as we create and provide customised documentation for each client. Many hours of time, information gathering, wording and editing are spent working on each and every project undertaken and prompt responses to questions via email are required by each client to complete each project within the time frame stated on our website.

1. If you have purchased our services (non-payment directly to Resumes To You) through a 3rd party or another website, Resumes To You refund policy does not apply and customers seeking a refund MUST contact the seller (3rd Party)for a refund or assistance.

Cancellation Policy. When your resume information is sent to our career consultants and Resumes To You, we will review the information sent within the same day or 24 hours of receiving the documentation and are likely to commence preparations immediately. Resume writing sometimes needs to be done with a sense of urgency, as our clients/customers may have an interview or job application they need to attend to ASAP and we accommodate this in every way possible for clients/customers.

In the event that a client/customer wishes to cancel a resume writing service, the client/customer would need to cancel within 1 hour of sending through the resume information or purchase of our services through our website to receive a full refund. After this time, it is likely that a professional resume writing team has been engaged to commence work on the CV or resume. To cancel a resume writing service, the client/customer must call our offices on 1300 761626 and speak directly with the career consultant who initially organised the resume to be done via email or phone.

If the client/customer cancels after this time, and work has already begun on the resume, the client will be charged the minimum payment (cancellation fee) of $100.00 and be refunded the difference.

Failure to Complete the Questionnaire – Creating your new career documents is a collaborative exercise where we require our clients / customers to complete our tailored online questionnaire that gains a deeper insight into relevant experience, skills and knowledge. We also work with our clients other documentation (job descriptions and old or current resumes) This online questionnaire is individually customised and is done after extensive research has been conducted into how we need to pitch the client as the ideal candidate for the particular positions they wish apply for. If a client/customer chooses not to complete the questionnaire, the process will be terminated at this stage and the client will receive 50% of the funds back into their bank account.